Privacy Policy
Top-notch Educational Services (“we”, “us”) recognises the importance of protecting personal information and is committed to handling personal information responsibly.
1. Personal Information We Collect
When you contact us or request a consultation, we may collect information such as:
- Name
- Email address
- Telephone number
- Address
- Date of birth
- Education and employment history
- Study abroad plans and enquiries
- Other information required for study abroad applications and related services
2. How We Use Personal Information
Personal information may be used for the following purposes:
- Responding to enquiries
- Providing study abroad consultations and related services
- Processing applications to education providers
- Providing relevant information and updates
- Improving our services
3. Disclosure of Personal Information
We do not disclose personal information to third parties without consent unless required by law.
Where necessary for study abroad consultations, applications or related services, personal information may be provided to education providers, accommodation providers, insurance companies and other relevant organisations with the client’s consent.
4. Protection of Personal Information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
5. Website Usage Information
We may collect information about how this Website is used through cookies and similar technologies for the purpose of improving services and managing the Website. This information may include anonymous data such as browsing activity, device information and website usage statistics. Cookies can be refused through your browser settings. We also use an external service (Google Fonts) to display text, which may send browsing information to the provider.
6. Access, Correction and Deletion
Individuals may request access to, correction of, or deletion of their personal information, or ask us to stop using it. Requests will be handled appropriately after identity verification.
7. Storage and Processing of Personal Information
We operate this Website from Australia. Personal information may therefore be stored or processed in Australia, or in the countries or regions where the servers we use are located.
Personal information will be retained for as long as necessary to fulfil the purposes for which it was collected, or for the period required by law, and will be securely deleted or destroyed when no longer required.
8. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time.
Any changes will become effective when the updated Privacy Policy is published on this Website.
9. Contact Us
If you have any questions regarding this Privacy Policy or the handling of personal information, please contact us at the email address shown on our Contact Us page.
Effective Date: 4 November 2026